About Income Tax Solutions.

Our firm was established to provide efficient, expert accounting and tax solutions to businesses and individuals. We also offer a host of specialty services to cater to the unique needs of our clients. We serve a wide range of individuals, self-employed people, partnerships, and are experts in the accounting issues and tax laws that impact our clients. We offer the benefits of years of experience gained from previous positions. We are an equal opportunity employer and are members in good standing of several professional organizations. Our mission is to provide the highest quality and personalized service to each one of our clients. We will always be here to answer your questions and help you and your business to be a success.

Caroline Bates, EA, RTRP
Carol Bates is the president of Accounting and Income Tax Solutions, Inc. (a family owned company). She is a 1995 graduate of the University of Mobile wth degrees in Management and Accounting. She has owned and operated her own business since May 1995.

Carol earned the designation of Enrolled Agent. An Enrolled Agent is person who had earned the privilege of representing taxpayers before the IRS by passing a three part comprehensive test covering individual and business tax returns and is required to complete 72 hours of continuing education every 3 years. She is a Sage One Certified Advisor.

Carol specializes in complex tax returns an financial planning. She also holds insurance licenses and is able to assist clients with IRA, 401K Pension rollovers and retirement planning.

Jessica Allen, AFSP
Jessica is the Office Manager for Accounting and Income Tax Solutions Inc. She is a 2014 graduate of the University of Mobile and participates in the Annual Filing Season Program which is intended to recognize tax return preparers who voluntarily increase their knowledge and improve their filing season competency through continuing education. Jessica is a Sage One Certified Advisor in bookkeeping and also a public notary. Jessica specializes in helping small businesses with itemized deductions, rental property and capital gains.

Shannon Millington
Shannon is the gatekeeper for Accounting and Income Tax Solutions, Inc. She attended the University of South Alabama and is a Sage One Certified Advisor.

Shannon specializes in audit assistance, sales tax and data backup.


  • Tax Season:
  • Monday through Friday 9:00am to 6:00pm
  • Saturday 10:00am to 2:00pm
  • Non-Tax Season:
  • Monday through Thursday 10:00am to 3:00pm
  • Walk-ins welcome
  • We provide service to: Axis, Bay Minette, Bayou La Batre, Chickasaw, Citronelle, Creola, Eight Mile, Grand Bay, Irvington, McIntosh, Mobile, Mobile County, Mount Vernon, Prichard, Saraland, Satsuma, Semmes, Theodore and Washington Co., AL and all 50 states.

Referral Program

We pay $20 (no limits) for every new client that you refer to us.